Privacy
Privacy Policy for Holy Space
By using the app, you consent to this policy. We keep this concise while covering what Apple reviewers expect.
Categories of Personal Data
- Display name you optionally provide.
- Prayers you share with friends and chat messages (including AI-assisted chats).
- Subscription status we read from Apple to confirm access; we do not receive or store full payment details.
- Contact details and messages you send to support.
- Device/app diagnostics and event analytics (device model, OS/app version, crash logs); these do not include the content of your prayers.
- We do not store daily prayers or on-device preferences.
How We Collect
- Directly from you when you enter prayers, chats, provide a name, or contact us.
- Automatically via analytics and crash reporting for reliability and performance.
- From Apple when we validate billing receipts and subscription status (handled by Apple).
- When you use AI features, the prompts you enter (and related context) are sent to our model provider to generate responses.
How We Use Data
- Operate the app, show your prayers with friends, and deliver AI-backed chat responses.
- Validate receipts with Apple for subscription access (Apple manages billing and refunds).
- Maintain safety, debug issues, and improve performance and reliability.
- Respond to support requests and communicate important updates.
AI Processing
- Prayer text and prompts you submit for AI features are sent to our provider (OpenAI) for processing; outputs may be imperfect.
- We limit prompts to the context needed and transmit them over HTTPS. Please avoid including sensitive personal information.
Storage & Security
- We store only your display name and prayers/chats in Firebase (Google Cloud) with encryption in transit and at rest.
- Subscription status is checked via Apple; we do not store card data or full transaction details.
- Daily prayers, preferences, and reminders stay on your device unless your platform backup captures them.
- Access is restricted to operational staff with a need to know; logs are monitored for abuse.
Sharing & Third Parties
- Apple: billing, subscriptions, and receipts; Apple also handles refunds.
- Firebase/Google: hosting, data storage, analytics, and crash reporting.
- OpenAI: processing AI prompts and generating content.
- We do not sell personal data or share it for cross-context behavioral advertising.
Retention & Deletion
- We keep data only while needed for the service or legal compliance.
- You can delete your account and associated data anytime from the profile view; backups expire per provider schedules.
- Transaction records must be retained as required by Apple and applicable law.
Your Rights (GDPR/CCPA)
- Request access, correction, deletion, or a copy of your data.
- Opt out of non-essential analytics where available; we do not sell or share your data for targeted advertising.
- Exercise rights by emailing support@holyspaceapp.com; we may verify your request.
Children’s Privacy
- The app is intended for general audiences and not for children under 13. We do not knowingly collect data from children.
Cookies & Analytics
- The app and site may use cookies or local storage for preferences and session continuity.
- Analytics and crash reporting (Firebase) collect aggregated usage trends and diagnostics, not the content of your prayers.
Updates, Contact, and Effective Date
- We will update this notice when practices change; continued use means you accept the updated policy.
- Contact: support@holyspaceapp.com
- Effective date: March 7, 2025