Privacy

Privacy Policy for Holy Space

By using the app, you consent to this policy. We keep this concise while covering what Apple reviewers expect.

Categories of Personal Data

  • Display name you optionally provide.
  • Prayers you share with friends and chat messages (including AI-assisted chats).
  • Subscription status we read from Apple to confirm access; we do not receive or store full payment details.
  • Contact details and messages you send to support.
  • Device/app diagnostics and event analytics (device model, OS/app version, crash logs); these do not include the content of your prayers.
  • We do not store daily prayers or on-device preferences.

How We Collect

  • Directly from you when you enter prayers, chats, provide a name, or contact us.
  • Automatically via analytics and crash reporting for reliability and performance.
  • From Apple when we validate billing receipts and subscription status (handled by Apple).
  • When you use AI features, the prompts you enter (and related context) are sent to our model provider to generate responses.

How We Use Data

  • Operate the app, show your prayers with friends, and deliver AI-backed chat responses.
  • Validate receipts with Apple for subscription access (Apple manages billing and refunds).
  • Maintain safety, debug issues, and improve performance and reliability.
  • Respond to support requests and communicate important updates.

AI Processing

  • Prayer text and prompts you submit for AI features are sent to our provider (OpenAI) for processing; outputs may be imperfect.
  • We limit prompts to the context needed and transmit them over HTTPS. Please avoid including sensitive personal information.

Storage & Security

  • We store only your display name and prayers/chats in Firebase (Google Cloud) with encryption in transit and at rest.
  • Subscription status is checked via Apple; we do not store card data or full transaction details.
  • Daily prayers, preferences, and reminders stay on your device unless your platform backup captures them.
  • Access is restricted to operational staff with a need to know; logs are monitored for abuse.

Sharing & Third Parties

  • Apple: billing, subscriptions, and receipts; Apple also handles refunds.
  • Firebase/Google: hosting, data storage, analytics, and crash reporting.
  • OpenAI: processing AI prompts and generating content.
  • We do not sell personal data or share it for cross-context behavioral advertising.

Retention & Deletion

  • We keep data only while needed for the service or legal compliance.
  • You can delete your account and associated data anytime from the profile view; backups expire per provider schedules.
  • Transaction records must be retained as required by Apple and applicable law.

Your Rights (GDPR/CCPA)

  • Request access, correction, deletion, or a copy of your data.
  • Opt out of non-essential analytics where available; we do not sell or share your data for targeted advertising.
  • Exercise rights by emailing support@holyspaceapp.com; we may verify your request.

Children’s Privacy

  • The app is intended for general audiences and not for children under 13. We do not knowingly collect data from children.

Cookies & Analytics

  • The app and site may use cookies or local storage for preferences and session continuity.
  • Analytics and crash reporting (Firebase) collect aggregated usage trends and diagnostics, not the content of your prayers.

Updates, Contact, and Effective Date

  • We will update this notice when practices change; continued use means you accept the updated policy.
  • Contact: support@holyspaceapp.com
  • Effective date: March 7, 2025